30-Day 100% Satisfaction Guarantee **

If you are not completely satisfied with your product purchase from us, return it for a full refund of the product purchase price, full credit, or exchange1. Returns must take place 30 days from the shipping date.

The following items are returnable only if defective OR unopened/unused: strings, reeds, software/soundware, tubes, earbuds, earplugs, recorders, whistles, flutophones, "world" wind instruments, harmonicas, raw-frame speakers, drumheads, drumsticks, turntable cartridges, fog fluid, clothing/footwear, body jewelry, cassettes, CDs, DVDs, videos, cleaners, polishes, and polishing cloths. Software/soundware, cassettes, CDs, DVDs, and videos may be returned for credit only if they are in their original, sealed packaging. If defective, these items will only be exchanged for the same product.

Mouthpieces may not be returned.

Musician’s SuperStore only accepts returns made within the first 30 days from date of shipment.

Should you find it necessary to return any merchandise, it must be shipped within this 30-day guarantee period. Please follow the return instructions included with your shipment. All returned items must include a Return Authorization Number. The Return Authorization Number must be written on the outside of the shipping box, items received without return authorization numbers may be rejected or subject to a restocking fee of up to 20%. Please contact us to receive your return authorization number. Items must be shipped in the original packaging complete with the warranty card and owner’s manual, and show no signs of wear or abuse; otherwise the return will either be refused or subject to a restocking fee of up to 20%. Credit card returns are issued a credit for purchase price. Refunds are made for product value only, excluding shipping and handling charges.

Should you decide to return your purchase, please follow the return steps shown below and pack your return carefully to prevent damage in shipment. All returns must:

1. Include a return authorization number-please contact us to receive your return authorization number;
2. Include a copy of your purchase receipt.
3. Be in the original packaging complete with all related accessories such as cases, straps, cables, care kits, certificates of authenticity, warranty cards, manuals, and any other materials that originally shipped with the instrument.
4. Be in brand-new condition, showing no signs of wear or use such as belt-buckle or pick scratches, scuffs, dings, or scrapes on the instrument or collateral materials.
5. **Stringed instruments priced at $1499.00 or more, must be returned within 10 days of shipment.

Return items not meeting these requirements may be refused or a restocking fee of up to 20% may be assessed.

For Returns contact: Chris Johnson at support@tascamguitartrainer.com or call him at 303-412-9060

The Musician’s SuperStore - 9252 Sheridan Blvd, Westminster, CO  80031
Come visit us sometime…but until then you can contact Chris Johnson at
support@tascamguitartrainer.com or call us at 303-412-9060.

Phone Support Hours
Monday- Friday 11:00AM - 8:00PM Mt Time
Saturday 10:00AM - 7:00PM
Sunday 12:00PM - 5:00PM

Entire contents of this site Copyright © 2008 ProSound Corp dba The Musician's SuperStore.
Musician's SuperStore is a registered trademark of ProSound Corp.
All Rights Reserved. Musician's SuperStore does not accept liability for incorrect spelling,
printing errors (including prices), incorrect manufacturer's specifications or changes,
or grammatical inaccuracies in any product included in the this website.
Prices are subject to change without notice.

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